Legal

Non-Discrimination Notice and Language Access

Michael Ghermezi, MD is committed to providing access to medical services without unlawful discrimination. Patients and prospective patients are treated with dignity and respect and without discrimination as required by applicable federal and California law.

Language-assistance services and appropriate auxiliary aids and services are available through the medical practice when required to provide effective communication and meaningful access to care.

Our Non-Discrimination Commitment

Michael Ghermezi, MD and the medical practices through which he provides patient care comply with applicable federal and California civil-rights laws and do not unlawfully discriminate, exclude individuals, or treat individuals differently on the basis of protected characteristics.

Applicable federal protections may include:

  • Section 1557 of the Affordable Care Act (42 U.S.C. § 18116)
  • Title VI of the Civil Rights Act of 1964
  • Section 504 of the Rehabilitation Act of 1973
  • Age Discrimination Act of 1975
  • Title IX of the Education Amendments of 1972, where applicable
  • Other applicable federal and California civil-rights laws

These laws provide protections against discrimination on specified grounds, including race, color, national origin, sex, age, and disability, as applicable.

What This Means in Practice

In connection with medical services, Michael Ghermezi, MD and the medical practices through which he provides care strive to ensure that patients have meaningful and nondiscriminatory access to healthcare services.

Consistent with applicable law:

  • Patients are not denied medically appropriate services or participation in healthcare programs because of a legally protected characteristic.
  • Patients are not intentionally provided a lower quality of care or otherwise treated differently on a prohibited discriminatory basis.
  • Reasonable accommodations and appropriate auxiliary aids and services may be provided to individuals with disabilities when necessary for effective communication.
  • Appropriate language-assistance services may be made available to individuals with limited English proficiency when required by applicable law.
  • Clinical services, scheduling, accommodations, and language-assistance requests related to care provided through California Back and Pain Specialists are coordinated through the practice.

Free Language Assistance

If English is not your preferred language, language-assistance services may be available to you at no cost when required for meaningful access to medical services.

Language assistance may include qualified interpreters or translated information, as appropriate.

To request language assistance for an appointment with Michael Ghermezi, MD through California Back and Pain Specialists, please contact:

California Back and Pain Specialists

6640 Van Nuys Blvd, Suite 101

Van Nuys, CA 91405

Phone: (818) 884-5480

Email: info@calbps.com

Whenever possible, please notify the practice of your language needs when scheduling your appointment so appropriate arrangements can be made.

Auxiliary Aids and Services for Individuals with Disabilities

Individuals with disabilities may request appropriate aids, services, or reasonable accommodations when necessary to communicate effectively or access medical services.

Depending on the individual's needs and circumstances, assistance may include:

  • Qualified sign-language interpreters
  • Written information in accessible formats
  • Assistance with communication
  • Assistance with scheduling or paperwork
  • Reasonable accommodations for access to services

To request an accommodation or auxiliary aid or service, please contact California Back and Pain Specialists using the contact information above.

Whenever possible, please make requests in advance of your appointment so that appropriate arrangements can be made.

If You Believe You Have Experienced Discrimination

If you believe that you have been denied appropriate language assistance or disability-related assistance, or that you have experienced unlawful discrimination in connection with services provided through California Back and Pain Specialists, you may submit a grievance or concern to:

California Back and Pain Specialists

6640 Van Nuys Blvd, Suite 101

Van Nuys, CA 91405

Phone: (818) 884-5480

Email: info@calbps.com

Please provide sufficient information to describe your concern, including the service involved, the approximate date, and how you would like to be contacted.

You may also authorize another person to communicate on your behalf where permitted by applicable law.

Federal Civil-Rights Complaints

You may also have the right to file a civil-rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights (OCR).

Complaints may be submitted through the HHS Office for Civil Rights Complaint Portal or by mail or telephone:

U.S. Department of Health and Human Services

Office for Civil Rights

200 Independence Avenue SW

Room 509F, HHH Building

Washington, DC 20201

Phone: 1-800-368-1019

TDD: 1-800-537-7697

Filing an internal concern or grievance does not prevent you from pursuing rights that may otherwise be available under applicable federal or state law.

California Resources

Depending on the nature of a concern, California residents may also have access to state agencies that address healthcare, disability access, insurance, professional conduct, or civil-rights matters.

These may include:

Website Accessibility

For accessibility issues specifically involving michaelghermezimd.com, including difficulty accessing website content or requesting information in an alternative accessible format, please refer to our Accessibility Statement or contact:

Michael Ghermezi, MD

California Back and Pain Specialists

6640 Van Nuys Blvd, Suite 101

Van Nuys, CA 91405

Phone: (818) 884-5480

Email: info@calbps.com

Notice

This notice is intended to communicate our commitment to nondiscrimination and to provide information regarding available language assistance, disability-related assistance, and civil-rights resources.

Nothing in this notice is intended to limit any rights or remedies available under applicable federal or California law.

Last Updated: October 3, 2026

Questions about this notice? Call the practice at (818) 884-5480.